Kolkata, Sep 6 : The West Bengal Backward Classes Welfare (BCW) Department
has recently launched several initiatives for the redressal of grievances of the people belonging to the backward communities of the state.
A special cell was launched, along with two helplines – a toll-free number and a
number for WhatsApp and text messaging. The toll-free number is 1800 5727 730, while the number for text messaging and WhatsApp is 85829 56555.
This measure was adopted in light of the directives provided to the department
by Chief Minister Mamata Banerjee to ensure that the SC, ST, tribal and other
backward class communities do not encounter any harassment in attaining their caste certificates.
At a recent meeting with the Chief Minister and all 84 SC and ST MLAs,
irrespective of their political affiliation, the State Assembly had instructed the
concerned officials to expedite the process of disbursement of SC/ST certificates,
since backward class communities require them for admission into schools and
universities as well as for jobs in reserved posts in both the State and Central
The BCW Department has delivered more than 90,000 caste certificates to
beneficiaries in recent weeks, via camps across districts.
Another 40,000 would be given away soon. The BCW Department has formed
a committee comprising 23 senior officials to expedite clearance of the applications.(UNI)