New Delhi, Mar 21 : To avoid crowding and practice social distancing, in the wake of spread of coronavirus, the Railway Ministry on Saturday relaxed refund rules for PRS counter generated tickets. However, all rules for e-ticket remain same as passenger does not need to come to station for refund of ticket.
“This relaxation is for journey period from March 21 – April 15, 2020”, the Railways said. In case the train cancelled by Railways for journey period March 21 – April 15, refund across counter can be taken on submission of ticket upto 45 days from date of journey. The Railways says in case the train not cancelled and passenger does not want to perform journey, then TDR (Ticket Deposit Receipt) can be filed within 30 days from date of journey at the station.
“TDR can be submitted to CCO/ CCM claims office for getting the refund with 60 days of filing of TDR subject to verification from train chart”, the Railways added. For passengers who want cancel ticket through 139 can get refund across the counter within 30 days from date of journey. Meanwhile, the number of confirmed Coronovirus cases in India on Saturday rose to 271. (UNI)