Jeddah, Jul 9: Air India on Tuesday clarified that it has restored carrying of Zamzam - holy water from Makkah – from Jeddah on its key routes of Jeddah to Hyderabad and Cochin.
Air India offered an apology for its decision through its official Twitter handle and its office in Jeddah issued a fresh notification that stated that all passengers were being allowed to carry Zamzam with them in checked in baggage in Hyderabad and Cochin sectors.
Air India western region manager, R. Prabhu Chandran, who is currently stationed in airport in Madinah to look after Haj flights, informed that passengers are being allowed to carry Zamzam in their check-in baggage with immediate effect.
''The 40 kg baggage plus one five-litre Zamzam water is allowed for economy class passengers and 45 kg baggage allowance and 5 litres of Zamzam is allowed for business class passengers,'' he added.
Though the restriction was applicable for non-pilgrim passengers for temporarily, but local Air India officials have failed to explain it clearly thus causing confusion among pilgrims. Air India had finally rendered apology.
Air India, along with Saudi Arabian Airlines, are engaged in transportation of 2 lakh Haj pilgrims from India in addition to Spicejet from Srinagar.
The wider bodied aircrafts that it was using in Hyderabad, Cochin route was diverted to Haj operation and replaced with narrow bodied aircraft temporarily for Haj season, cited for restriction on carrying of Zamzam that erupted controversy.
However, a section of Indian expat community says that the country’s national carrier had reduced check-in baggage weight from 45 to 40 kg while allowing 5 liters which is equal of 5 kgs Zamzam bottle. (UNI)