Kochi, Apr 27: JCB India inaugurated the new headquarters of its dealership, Popular JCB, at Kochi on Friday.
Spread over 40,000 sqft, with built-up area of 24,000 sqft the new dealership employs over 200 trained personnel, a release said here on Saturday.
Popular JCB has been a dealer for JCB in Kerala since 2014. This new state-of-the-art facility will provide a world-class experience to customers for all their equipment related requirements,which include Sales, Service and Genuine Parts. It will cover over 2,000 machines in its territory through this premise.
Headquartered at Kochi, it will have 13 outlets in Kerala, at Pattamabi, Muvattupuzha, Kottayam, Thrissur, Perumbavoor, Kattapana, Kattayam, Thriuvalla, Kottarakkara, Oachira, Thrivanthapuram, Nemon and at Chittur. It will also have four bay work shop for product support, alongwith a specialised Engine Room, a Welding Bay, and close to 100 trained Service engineers with Mobile Service Vans.
Inaugurating the new facility, JCB India Limited Manging Director and CEO Vipin Sondhi said, “We are delighted to inaugurate Popular JCB’s new facility here at Kochi. It will offer the complete range of JCB products in the territory through13 outlets in the different districts of Kerala.
As we continue to integrate digital technology in our products, Popular JCB will also have a Command Centre for JCB Livelink, our Advanced Telematics Technology. Kerala is a significant market for JCB India. Its unique geography and terrain creates possibilities for the full range of our machines manufactured in India.
With the focus on building infrastructure in the state, Highways and Waterway projects are important growth enablers for our industry; and we remain committed to offering world-class products and services for our customers in Kerala to leverage these opportunities”, the release said.
Popular JCB has a state-of-the-art fully operational command centre for “Livelink”, JCB’s advanced telematics technology which enables customers in efficient fleet management. Customers with Livelink enabled machines get SMS alerts on their mobile phones or smart devices regarding service, fuel alerts, operations and security of their machines by using the Geo Fencing and Time fencing features. All this information is available to the customer in real time. (UNI)