Most of Indian retail cos to embrace AI by 2020: Study

Most of Indian retail cos to embrace AI by 2020: Study

Agency News

New Delhi, Sept 4: With digital disruptions becoming the norm of the day, future of Indian retail has received strong headwinds for a transformed landscape led by huge investments & technological advancements.

These disruptions are new normal applications of emerging technologies like Blockchain, Chatbots, Artificial Intelligence and Machine Learning, and are increasingly becoming strategic to Talent & People management functions for the retail sector.

According to the research conducted by People Strong, more than 53 percent of CHRO’s representing over 500+ retail enterprises in India believe that their HR verticals are still 6 quarters away from embracing AI in their day-to-day work.

One of the major reasons, as observed by around 59 pc of the respondent CHRO’s, is the absence of seamless flow of data between different HR functions as the information lies in Silos and different platforms making it difficult to have a unified view of this data for better insights.

With this being said as the survey highlights, Indian organisations are expected to bridge this gap by 2020. (UNI)